icon TABLE OF CONTENTS
  1. Use of service and registration
  2. Payment and subscriptions
  3. Indemnification
  4. Intellectual Property
  5. User Content
  6. Limitation of Liability
  7. Warranties and disclaimers
  8. Governing Law
  9. Changes to Terms
  10. Contact Us

Welcome to CLERUX, an AI-powered, Customer Experience platform provided by ASMICA LLC (“Company,” “we,” “us”).

These Terms and Conditions ("Terms") govern your access to and use of the CLERUX platform, including all associated services, features, content, and software (collectively, the "Service"). By accessing or using CLERUX platform ("Service"), you ("Customer," "you," "your") agree to comply with and be bound by the following Terms and Conditions ("Terms"). These Terms apply to all users, including businesses and their authorized representatives. By subscribing to or accepting these Terms and Conditions, Users declare that they have read and expressly accepted CLERUX's Privacy Notice, available at www.clerux.com/privacy.html. For more information regarding the processing of their personal data, Users should refer to the Privacy Notice. Please review these Terms carefully. If you do not agree to these Terms, you must not use the Service.

We may update these Terms with 30 days’ notice (email or in-app). Continued use constitutes acceptance.

1. Use of service and registration

1.1 Grant of License

To access and use the Service, you must create an account by providing accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You agree to notify us immediately of any unauthorized access or use of your account. We reserve the right to suspend or terminate your account if we suspect any misuse, unauthorized access, or breach of security or these terms.

1.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

1.3 Prohibited Activities

You agree not to:
- Use the Service for any illegal, fraudulent, or unauthorized purpose.
- Impersonate any person or entity or misrepresent your affiliation with a person or entity.
- Attempt to gain unauthorized access to the Service or its systems.
- Reverse engineer, decompile, or attempt to derive the source code of the Service.
- Violate any applicable laws, regulations, or third-party rights.
- Violate third-party intellectual property rights.
- Upload harmful, defamatory, or offensive content.

Violation of these conditions may result in immediate termination of your access to the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

1.4 Termination

We reserve the right to terminate or suspend your access to the Service at any time, with or without cause, without prior notice or liability.

2. Payment and subscriptions

2.1 Subscription Plans

Some parts of the Service may require payment before access is granted. If you choose to subscribe to any of our paid services, you agree to pay all fees associated with the subscription. Payment may be made through a third-party payment processor, and you agree to provide accurate payment information. Fees are based on the plan you select and are subject to change upon notice.

2.2 Automatic Renewal

Your subscription to the Service will automatically renew at the end of each subscription period unless you cancel it before the renewal date. The renewal will occur under the same terms and conditions as your original subscription, unless otherwise notified in advance. Payment is due at the beginning of each billing cycle. If payment is not received, we reserve the right to suspend or terminate your access to the Service.

2.3 Refunds

Unless otherwise stated, all fees are non-refundable. In certain cases, refunds may be issued at our sole discretion.

2.4 Changes to Subscription Plans or Pricing

We reserve the right to modify subscription plans or adjust pricing for future renewals. If we make any material changes to your subscription plan or pricing, we will provide you with advance notice and an opportunity to cancel your subscription before the changes take effect.

3. Indemnification

You agree to indemnify, defend, and hold harmless ASMICA LLC, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
• Your use of the Service.
• Your violation of these Terms.
• Your User Content.

4. Intellectual Property

All content on the Service, including but not limited to text, graphics, logos, images, and software, is the property of [ASMICA LLC] or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on the content without our prior written consent.

(i) Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content").
(ii) You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
(iii) For any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

5. User content

You are solely responsible for any content you upload, submit, or otherwise make available on the Service ("User Content"). You agree not to post User Content that is illegal, defamatory, or infringes on the rights of others. We reserve the right to remove any User Content that violates these Terms. Any content you upload, transmit, or share through the Service ("User Content") remains your property. However, by submitting User Content, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, and display such content solely to provide and improve the Service. The Service may include third-party content or links to third-party websites. We are not responsible for the accuracy, reliability, or legality of such content.

6. Limitation of Liability

In no event shall ASMICA LLC be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Service, including but not limited to lost profits, loss of data, or any other damages, whether based on contract, tort, strict liability, or any other theory of liability. Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or death caused by our negligence, where such exclusion or limitation would violate applicable law. You further acknowledge and agree that ASMICA LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services

7. Warranties and disclaimers

7.1 No warranty

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. ASMICA LLC expressly disclaims all warranties, including but not limited to:
Implied Warranties: Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Performance: Any warranties regarding the accuracy, reliability, timeliness, or completeness of the Service or its content.
Security: Any warranties that the Service will be uninterrupted, error-free, or free from vulnerabilities, viruses, or other harmful components.
Service Availability: ASMICA LLC aims to ensure high availability but does not guarantee uninterrupted or error-free operation. We reserve the right to temporarily suspend the Service for maintenance, improvements, or emergency repairs.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ASMICA LLC operates, without regard to conflict of law provisions. The Parties hereby expressly agree that this Contract shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which CLERUX is providing its services. Consequently, the Parties expressly and irrevocably waive the application of any other laws that may otherwise be applicable by virtue of their present or future domiciles or for any other reason. For any dispute arising from or related to the validity, interpretation, or enforcement of these Terms and Conditions, the Parties expressly and irrevocably consent to submit exclusively to the jurisdiction of the competent courts located in Delaware, United States of America; as well as any jurisdiction in which CLERUX is providing its services. Accordingly, they expressly and unconditionally waive, to the fullest extent permitted by law, any other jurisdiction that might correspond to them due to their present or future domiciles or for any other reason.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact us

If you have any questions about these Terms, please contact us at Contact page.